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Strany 1 - USER MANUAL

VOICE 2.0 IP INTERFACEANDSOFT-VOICEUSER MANUAL Version 2.0.5

Strany 2

Vitec Group CommunicationsVoICE IP Interface User Manualiv

Strany 3

Vitec Group CommunicationsVoICE IP Interface User Manual6-2• Port Status LEDs 1-4These 4 LEDs each indicate the status of the related port. The table

Strany 4 - 6. LIMITED WARRANTY:

Vitec Group CommunicationsVoICE IP Interface User Manual6-3Bit rates supported• Speex 8Khz - 2.15, 3.95, 5.95, 8.00, 11.00, 15.00, 18.20 or 24.60 Kbps

Strany 5 - 9. OTHER ISSUES:

Vitec Group CommunicationsVoICE IP Interface User Manual6-4

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Vitec Group CommunicationsWarrantyiLIMITED WARRANTYVitec Group Communications (VGC) warrants that at the time of purchase, the equipment supplied comp

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Vitec Group CommunicationsWarrantyiiTelephone for Europe, Middle East and Africa: +49 40 6688 4040 or +44 1223 815000Telephone for the Americas and As

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Vitec Group CommunicationsWarrantyiiiEXTENDED WARRANTYYou can purchase an extended warranty at the time of purchase or at any time during the first tw

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Vitec Group CommunicationsWarrantyivThis limited warranty is not transferable and cannot be enforced by anyone other than the original consumer purcha

Strany 10 - Vitec Group Communications

Vitec Group CommunicationsVoICE IP Interface User ManualvFIGURESSafety Symbols...

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Vitec Group CommunicationsVoICE IP Interface User ManualviUpgrade in Progress... 3-22Unit

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Vitec Group CommunicationsVoICE IP Interface User ManualviiTABLESMode Tab Items...

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Vitec Group CommunicationsVoICE IP Interface User Manualviii

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Vitec Group CommunicationsVoICE IP Interface User Manual ixIMPORTANT SAFETY INSTRUCTIONSPlease read and follow these instructions before operating a

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Vitec Group CommunicationsVoICE IP Interface User Manualxhas been exposed to rain or moisture, does not operate normally, or has been dropped. (12) Th

Strany 16 - EMC AND SAFETY

Vitec Group CommunicationsVoICE IP Interface User Manual xiUL 60950-1 1st EditionCSA C22.2 No. 60950-1IEC 60950-1, 1st EditionAnd thereby compliance

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Vitec Group CommunicationsVoICE IP Interface User Manualxii

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Vitec Group CommunicationsVoICE IP Interface User Manual1-1INTRODUCTIONVOICE 2.0 INTERFACE FOR ECLIPSE AND OTHER MATRIX SYSTEMSThe 1RU 4 way interfac

Strany 19 - INTRODUCTION

IP Interface and VoICE User Manual© 2007 Vitec Group Communications Ltd. All rights reserved.Part Number 810339Z Rev 6Vitec Group Communications LLC

Strany 20 - SOFT-VOICE PC REQUIREMENTS

Vitec Group CommunicationsVoICE IP Interface User Manual1-2SOFT-VOICE PC REQUIREMENTSThe minimum recommended PC requirements to run SOFT-VoICE are:• P

Strany 21 - OPERATION

Vitec Group CommunicationsVoICE IP Interface User Manual2-1OPERATIONGETTING STARTEDThis chapter covers getting started with the VoICE 2.0 IP-Interface

Strany 22 - Figure 2-2: CAT5 Cable

Vitec Group CommunicationsVoICE IP Interface User Manual2-22. 3 x Straight Ethernet patch cords (UTP Cat5 or better) – the kind of cable you would con

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Vitec Group CommunicationsVoICE IP Interface User Manual2-3DNS server:yyyD D1 D2 D3 D4 Client IP Address:y y yE E1 E2 E3 E4Subnet Mask:yyyF F1 F2 F3 F

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Vitec Group CommunicationsVoICE IP Interface User Manual2-4On delivery the network address of the unit may be the default IP address of 172.16.86.100

Strany 25 - Background

Vitec Group CommunicationsVoICE IP Interface User Manual2-5CONFIGURE THE PC READY FOR INITIAL SETUPThis enables the PC to talk to the units so that t

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Vitec Group CommunicationsVoICE IP Interface User Manual2-63. You should now see the Network Connections window:Figure 2-4: Network Connections Window

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Vitec Group CommunicationsVoICE IP Interface User Manual2-7Figure 2-6: Properties Window8. Select the entry Internet Protocol TCP/IP. Note that you ma

Strany 28 - Figure 2-11: DNS Entry

Vitec Group CommunicationsVoICE IP Interface User Manual2-812. Make sure that Use the following IP address is selected (not Obtain an IP Address auto

Strany 29

Vitec Group CommunicationsVoICE IP Interface User Manual2-9Figure 2-12: Network Properties3. You should now see the Network Connections window:Figure

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Vitec Group CommunicationsVoICE IP Interface User ManualiVitec Group CommunicationsSOFTWARE LICENSEIMPORTANT: CAREFULLY READ THE FOLLOWING BEFORE USI

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Vitec Group CommunicationsVoICE IP Interface User Manual2-10Figure 2-14: Local Area Connection Status6. Click on the Properties button.7. You should n

Strany 32 - Figure 2-20: Front Panel

Vitec Group CommunicationsVoICE IP Interface User Manual2-11Figure 2-16: Internet Protocol Properties11. At this point it would be prudent to record a

Strany 33 - Figure 2-21: Web Interface

Vitec Group CommunicationsVoICE IP Interface User Manual2-1215. Click the OK button on the Internet Protocol TCP/IP Settings window.16. Click the OK b

Strany 34 - Figure 2-23: Network Settings

Vitec Group CommunicationsVoICE IP Interface User Manual2-13Changing the IP address of the VoICE 2.0 unitPerform this operation for all of your units

Strany 35 - Figure 2-24: LAN Connection

Vitec Group CommunicationsVoICE IP Interface User Manual2-14then the default gateway should be “127.0.0.1” (C1=127, C2=0, C3=0, C4=1, G1=127, G2=0, G3

Strany 36

Vitec Group CommunicationsVoICE IP Interface User Manual2-15Figure 2-24: LAN Connection2. Return the PC to its normal settings and reconnect the Ether

Strany 37

Vitec Group CommunicationsVoICE IP Interface User Manual2-16Figure 2-26: Serial Port Configuration7. Check that the Framing is correctly set. This op

Strany 38 - Figure 2-29: Front Panel LEDs

Vitec Group CommunicationsVoICE IP Interface User Manual2-17Configuring the Client VoICE unitAfter completing the previous steps for the Server and th

Strany 39 - Connecting to a matrix

Vitec Group CommunicationsVoICE IP Interface User Manual2-18Figure 2-28: Configuration Screen4. Note that the Client radio button is checked.5. Enter

Strany 40 - Connecting to a panel

Vitec Group CommunicationsVoICE IP Interface User Manual2-19Port Status LEDs 1 - 4 indicate the status of the related port. The LED indication states

Strany 41 - INSTALLATION

Vitec Group CommunicationsVoICE IP Interface User Manualiicopyrights, trademarks or other intellectual property. VGC and its licensors retain all rig

Strany 42 - CONFIGURATION TAB

Vitec Group CommunicationsVoICE IP Interface User Manual2-20Connecting to a panel1. For each port required (and for the same ports as have been connec

Strany 43 - MODE TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-1INSTALLATIONINTRODUCTIONThis chapter describes the installation and setup of the IP Interf

Strany 44 - LAN #1 TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-26. Open a web browser on a PC that is in the same network as the unit and enter its IP add

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Vitec Group CommunicationsVoICE IP Interface User Manual3-3NETWORK TABThe Network subtab is split into 3; Mode, LAN #1 and LAN #2.MODE TABThe mode tab

Strany 46

Vitec Group CommunicationsVoICE IP Interface User Manual3-4LAN #1 TABThe LAN #1 tab allows the IP configuration for the first network port to be set u

Strany 47 - VOICE TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-5Default Gateway This is the address of the default gateway in your network.DNS Server This

Strany 48

Vitec Group CommunicationsVoICE IP Interface User Manual3-6LAN #2 TABThe LAN #2 tab allows the IP configuration for the second network port to be set

Strany 49

Vitec Group CommunicationsVoICE IP Interface User Manual3-7VOICE TABThis page enables detailed configuration of each of the four available audio ports

Strany 50 - CODEC DESCRIPTIONS

Vitec Group CommunicationsVoICE IP Interface User Manual3-8CONFIGURATION ITEMSItem DescriptionSampling rate The can only sample audio at one frequenc

Strany 51

Vitec Group CommunicationsVoICE IP Interface User Manual3-9Codec The choices of codec are:1. 8kHz sampling ratea. Speexb. Speex ABRc. Speex VBRd. G.71

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Vitec Group CommunicationsVoICE IP Interface User Manualiiib. After the initial 90 days, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY O

Strany 53 - HOW TO CHOOSE A CODEC

Vitec Group CommunicationsVoICE IP Interface User Manual3-10CODEC DESCRIPTIONSThe following table details the CODECs available and their characteristi

Strany 54 - SILENCE SUPPRESSION

Vitec Group CommunicationsVoICE IP Interface User Manual3-11Speex 20 ms 8 kHz 5.95 kbps 19 (70) kbps60 ms30 Hz - 4 kHzSpeex 20 ms 8 kHz 8.0 kbps 21 (7

Strany 55 - DATA TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-12CODEC Characteristics• Sample Rate: This is the rate at which the audio signal is sampled.

Strany 56 - ADVANCED TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-13• Frequency Response: This range indicates the frequency response of the codec. All the fr

Strany 57 - STATUS TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-14bandwidth and the number of channels you are planning to use, determine which codecs are b

Strany 58 - STATUS VOICE TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-15When adaptive threshold is used, every 400 ms, steps 1-3 are done and if the current signa

Strany 59 - SYSTEM TAB

Vitec Group CommunicationsVoICE IP Interface User Manual3-16ADVANCED TABThe Advanced tab allows the configuration of certain IP functions that may be

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Vitec Group CommunicationsVoICE IP Interface User Manual3-17Figure 3-7: Advanced TabNote: If the network connection between a client and a server is l

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Vitec Group CommunicationsVoICE IP Interface User Manual3-18STATUS VOICE TABThis page shows statistical information regarding the channels.Figure 3-8

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Vitec Group CommunicationsVoICE IP Interface User Manual3-19ADMIN TABThe Admin tab is formed from 4 subtabs for the general settings.1. System2. Upgr

Strany 63 - PASSWORD TAB

Vitec Group CommunicationsVoICE IP Interface User Manualivother rights) and only a duly executed written release shall constitute such a waiver.b. If

Strany 64 - Figure 3-18: Logs Tab Screen

Vitec Group CommunicationsVoICE IP Interface User Manual3-20UPGRADE TABSelecting this tab allows the system firmware to be upgraded to a newer release

Strany 65 - RESET IP ADDRESSES TO DEFAULT

Vitec Group CommunicationsVoICE IP Interface User Manual3-21upgrade process will start and the status will be displayed on the screen.Figure 3-12: Upg

Strany 66 - TROUBLESHOOTING FAQS

Vitec Group CommunicationsVoICE IP Interface User Manual3-22Click on the ‘Proceed’ button to upgrade using the specified file. The upgrade will start

Strany 67

Vitec Group CommunicationsVoICE IP Interface User Manual3-23After the VoICE unit has rebooted the Admin login dialogue is displayed and the user must

Strany 68

Vitec Group CommunicationsVoICE IP Interface User Manual3-24LOG TABThe Log tab accesses the log of status messages from the unit. These messages may

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Vitec Group CommunicationsVoICE IP Interface User Manual3-25RESET IP ADDRESSES TO DEFAULTIf at some point in time the IP addresses of both Lan #1 and

Strany 70 - RECOVERY CD

Vitec Group CommunicationsVoICE IP Interface User Manual3-26TROUBLESHOOTING FAQS1. I’m trying to access the VoICE unit’s Web Interface, but I do not s

Strany 71 - APPLICATIONS

Vitec Group CommunicationsVoICE IP Interface User Manual3-27e. Verify that the LAN 1 port is configured with the IP address which you are trying to a

Strany 72 - REMOTE MATRIX OVER IP

Vitec Group CommunicationsVoICE IP Interface User Manual3-28The codec configured on the server is not relevant. The client chooses the codec when it c

Strany 73 - VOICE WITH OTHER SYSTEMS

Vitec Group CommunicationsVoICE IP Interface User Manual3-29xxx.xxx.xxx.xxx’ where xxx.xxx.xxx.xxx is the IP address of the VoICE unit. Then type the

Strany 74 - SOFT-VOICE OPERATION

Vitec Group CommunicationsVoICE IP Interface User ManualiCONTENTSSoftware License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iINTRODUCT

Strany 75 - SOFT-VoICE

Vitec Group CommunicationsVoICE IP Interface User Manual3-30RECOVERY CDThe CD supplied also contains an image for a recovery CD. This CD will allow s

Strany 76 - Figure 5-2: Software License

Vitec Group CommunicationsVoICE IP Interface User Manual4-1APPLICATIONSREMOTE PANELS OVER IPThe unit can be used to intelligently link up to four pan

Strany 77

Vitec Group CommunicationsVoICE IP Interface User Manual4-2REMOTE MATRIX OVER IPThe VoICE unit can be used to intelligently link up to four remote mat

Strany 78

Vitec Group CommunicationsVoICE IP Interface User Manual4-3VOICE WITH OTHER SYSTEMSThe VoICE unit can be used to intelligently link up to four 4-wire

Strany 79 - Figure 5-7: Installer Options

Vitec Group CommunicationsVoICE IP Interface User Manual4-4SOFT-VOICE OPERATIONThe VoICE unit can be used to intelligently link up to four remote PC-

Strany 80

Vitec Group CommunicationsVoICE IP Interface User Manual5-1SOFT-VoICEINSTALLATIONTo install SOFT-VoICE load the installation media (normally a CDROM)

Strany 81

Vitec Group CommunicationsVoICE IP Interface User Manual5-2Figure 5-2: Software LicenseClick on the ‘I accept the agreement’ radio button to accept th

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Vitec Group CommunicationsVoICE IP Interface User Manual5-3Enter the required information and click on the ‘Next’ button. The default location where

Strany 83 - DEVICE CONFIGURATION

Vitec Group CommunicationsVoICE IP Interface User Manual5-4Figure 5-5: SOFT-VoICE ShortcutsEnter the name of the folder to be used for SOFT-VoICE star

Strany 84 - Codec Configuration

Vitec Group CommunicationsVoICE IP Interface User Manual5-5Figure 5-6: Create Icon DialogueClick on the checkboxes to specify whether Desktop and/or Q

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Vitec Group CommunicationsVoICE IP Interface User ManualiiHow to choose a codec. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13VBR/

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Vitec Group CommunicationsVoICE IP Interface User Manual5-6The final stage before installing the software is to display the options selected for revie

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Vitec Group CommunicationsVoICE IP Interface User Manual5-7Figure 5-9: Installation Completion ScreenClick on the Launch checkbox to cancel launching

Strany 88

Vitec Group CommunicationsVoICE IP Interface User Manual5-8CONFIGURATIONGENERAL CONFIGURATIONThe general configuration dialogue is accessed via the se

Strany 89 - Figure 5-16: User Interface

Vitec Group CommunicationsVoICE IP Interface User Manual5-9Encryption: Enables or disables data encryption. The encryption algorithm is AES with a 128

Strany 90

Vitec Group CommunicationsVoICE IP Interface User Manual5-10Codec ConfigurationThe Codec configuration dialogue is accessed via the sequence:Menu->

Strany 91

Vitec Group CommunicationsVoICE IP Interface User Manual5-113. 32 kHz Sampling ratea. Speexb. LinearThe G.722 CODECs are low latency algorithms with o

Strany 92

Vitec Group CommunicationsVoICE IP Interface User Manual5-12ESTABLISHING A CONNECTIONTo establish a connection, first setup the server and port in the

Strany 93 - DIAL PAD

Vitec Group CommunicationsVoICE IP Interface User Manual5-13Figure 5-14: System Connecting DisplayWhen a connection is established the panel emulation

Strany 94 - USER INTERFACE CONFIGURATION

Vitec Group CommunicationsVoICE IP Interface User Manual5-14Figure 5-15: Panel Emulation DisplayUSER INTERFACEThe User Interface consists of four part

Strany 95 - EXAMPLE CONFIGUI.INI FILE

Vitec Group CommunicationsVoICE IP Interface User Manual5-15Figure 5-16: User InterfaceStatusBar MainPageShiftPageDialPadPanelVolumeControlPanel

Strany 96

Vitec Group CommunicationsVoICE IP Interface User ManualiiiGeneral Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20C

Strany 97

Vitec Group CommunicationsVoICE IP Interface User Manual5-16FUNCTIONALITYTALK OR LISTENLeft click on a button will change the status of the key:• Talk

Strany 98 - LABEL TRANSCRIPTION FILE

Vitec Group CommunicationsVoICE IP Interface User Manual5-17CHANGE VOLUME FOR A LISTEN KEYTo change the volume for a listen key click on the “Vol” but

Strany 99 - SPECIFICATION

Vitec Group CommunicationsVoICE IP Interface User Manual5-18CHANGE MAIN LISTEN VOLUME (GENERAL)1. If this panel is not visible, select: Menu->Displ

Strany 100

Vitec Group CommunicationsVoICE IP Interface User Manual5-19DIAL PAD1. If this Dial Pad panel is not visible, select: Menu->Display->Show Keypad

Strany 101 - Bit rates supported

Vitec Group CommunicationsVoICE IP Interface User Manual5-20DOCKINGThe main application frame can be docked on the desktop much like the windows task

Strany 102

Vitec Group CommunicationsVoICE IP Interface User Manual5-21- Listen OFF background colour, default value: 138,251,148Colour.Background.Listen_OFF=138

Strany 103

Vitec Group CommunicationsVoICE IP Interface User Manual5-22Colour.Background.Listen_ON=21,179,36#Listen OFF background colour, default value: 138,251

Strany 104 - WARRANTY REPAIRS AND RETURNS

Vitec Group CommunicationsVoICE IP Interface User Manual5-23frame.posy=88[Serie3]/*********************** Buttons ******************/#button height, v

Strany 105 - LIABILITY

Vitec Group CommunicationsVoICE IP Interface User Manual5-24LABEL TRANSCRIPTION FILEThe transcription file Labelmap.ini can be used to set the names o

Strany 106 - Warranty

Vitec Group CommunicationsVoICE IP Interface User Manual6-1TECHNICAL SPECIFICATIONVOICE PRODUCT FEATURES AND SPECIFI-CATIONSHARDWARE DESCRIPTIONBack P

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